#88862: "Mobile safari stops working and won't reload to playable state"
这个案件是关于哪方面的?
发生什么事? 请从下方选择
发生什么事? 请从下方选择
请检查是否已有同课题案件
若肯定,请「投票」给这桩案件。最高票的案件将「优先」处理!
| # | Status | Votes | Game | Type | Title | Last update |
|---|
细节描述
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• 如果有的话,请将你在屏幕上所看到的错误信息粘贴出来.
Play sponsorship
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• 请说明你当时想做什么,你做了什么,然后发生了什么
Clicked sponsor action
• 您正使用哪一款浏览器呢?
Google Chrome v112
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• 请简明而精确地解释您的建议,以便让人明白您想表达的意思。
Play sponsorship
• 您正使用哪一款浏览器呢?
Google Chrome v112
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• 当你被封锁的时候,屏幕上出现了些什么呢?(空白的屏幕?部分游戏平台画面?错误的信息?)
Play sponsorship
• 您正使用哪一款浏览器呢?
Google Chrome v112
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• 哪个规则没有被BGA的设计小组写进游戏里?
Play sponsorship
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• 在游戏回放中,是否有不符合游戏规则的地方?如果有的话,请问是在哪一步呢?
Clicked sponsor action
• 您正使用哪一款浏览器呢?
Google Chrome v112
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• 你当时是想做哪个游戏行动?
Play sponsorship
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• 你在想做什么的时候,触发了这个游戏选项?
Clicked sponsor action
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• 当你想这么做时,发生了什么事(错误信息,游戏状态信息,......)?
Complete lockdown of website mobile safari browser
• 您正使用哪一款浏览器呢?
Google Chrome v112
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• 请问这个问题发生在游戏的哪个阶段(当前的游戏说明是什么)?
Play sponsorship
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• 当你想进行一个游戏行动时,发生了什么事(错误信息,游戏状态信息,......)?
Clicked sponsor action
• 您正使用哪一款浏览器呢?
Google Chrome v112
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• 请描述一下显示画面上面的问题。 如果你有这个系统漏洞发生时的屏幕截图(画质不要太差),你可以使用Imgur.com来把它上传到网络,然后将链接复制/粘贴到这里来。
Play sponsorship
• 您正使用哪一款浏览器呢?
Google Chrome v112
-
• 请简明而精确地解释您的建议,以便让人明白您想表达的意思。
Play sponsorship
• 您正使用哪一款浏览器呢?
Google Chrome v112
案件历史
CONSTANTLY an issue. Please fix before you let people's reputation be harmed by these bugs
We need information to be able to help:
1. What move # did this occur? I see you are still making moves in the game.
2. What web browser version do you have? (Safari 16.4? Another version?)
3. Did you take a screenshot?
Screenshot, no. Most of the people I know who have tried it on mobile devices have had issues. I can't get Ark Nova to work on mobile Firefox for iOS. Chrome for Androids and Safari for iOs, and both platforms seem to require most of us to reload in every game.
16.4.1a
I made moves by moving to a desktop. About 218-226 seems to correspond to it
A developer just verified iPhone Safari today.
It is definitely isolated, there were 50,000 games played including mobile in alpha alone, without this happening once.
As Tisaac mentions, BGA warns you that beta games are beta, and it is best to avoid them if you are concerned about karma. If you are concerned, the Training Mode still exists in beta, and can be used.
@bumpusth do you have any sort of ad blocker, or firewall on your phone by any chance?
One user tested with Safari 16.4.1a and said it loaded fine. Another user tested with Safari 16.4.1a and said it does not load at all.
This leads me to believe that:
* The model of the iPhone itself may be an issue.
* Or, the user's chosen language may be an issue.
* Or, the game state (cards in hands, player options) may be an issue.
For anyone who cannot load with Safari, if you have access to desktop, can you please load your game on Firefox and take a screenshot?
Refresh: not working
Browser restart: not working.
I’ve had this happening 4 times so far.
Chrome can’t open the games either. Will try to have a game with it, if someone will let me.
Will try to take post snapshots
First time reopening the browser fixed it, second time nothing did, and chrome also opened the game in the same bugged state until my time ran out. The screenshot is from chrome, but it looked the same on safari. imgur.com/a/8p31EqH
Have had issues with the game freezing in maybe 3 games before, but reloading always fixed it.
game is stuck, it’s usually Sponsor when you have a large hand, or Draw cards actions again with a large hand.
i can log onto a desktop, take the turn and things return to normal afterwards
I also tried via the mozilla app and it’s still stalls
Can you take a screenshot?
What version of iOS and Safari?
It is still not working for me.
增加一些新内容到这篇报告
- 其他的游戏桌 ID / 移动 ID
- 按 F5 是否解决了这个问题?
- 问题是否发生了好几次?还是每次都发生?还是时好时坏?
- 如果你有这个系统漏洞发生时的屏幕截图(画质不要太差),你可以使用Imgur.com来把它上传到网络,然后将链接复制/粘贴到这里来。
