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方舟动物园的案件

#88835: "Game not opening for me "

fixed: 漏洞已修复

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方舟动物园 #378022622

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某些时候，我无法登录游戏界面

发生什么事? 请从下方选择

某些时候，我无法登录游戏界面

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#	Status	Votes	Game	Type	Title	Last update

细节描述

案件历史

2023年May18日 12:20 • pflowerink • 漏洞尚未被修复:

Screen refresh didnt help the issue,
The problem has been happening since starting the game

2023年May18日 12:30 • Tisaac • 游戏开发者需要更多的信息来修复这个系统漏洞:

Screenshot ? Have you tried a different browser ? Device ?

2023年May18日 20:03 • kbuj • 游戏开发者需要更多的信息来修复这个系统漏洞:

C'est arrivé sur ma table #377800576
Rafraichir la page n'a pas aidé
Le porbleme est apparu a chaque fois que je voulais jouer sur cette table. Sur mon Ipad ou telephone android tout fonctionne.
J'utilise chrome sur un ordinateur portable

2023年May19日 12:36 • Glandalf_le_Blanc • 游戏开发者需要更多的信息来修复这个系统漏洞:

I wanted to report the error by making a usual request but I no longer have any access to the game interface and therefore no longer have access to the table number. This is a game of Ark Nova to which I invited a friend of mine. We made the selection of maps and since then I can no longer access the interface of the game. I get stuck at the beginning of loading the interface. I use chrome.
Does anyone have a solution for me?
THANKS

2023年May19日 16:02 • GTSchemer • 游戏开发者需要更多的信息来修复这个系统漏洞:

Can you please take a screenshot?

For anyone seeing this, are you on a tablet? Phone? Laptop?

2023年May19日 19:04 • pflowerink • 游戏开发者需要更多的信息来修复这个系统漏洞:

Opening on a phone.

2023年May19日 19:09 • pflowerink • 游戏开发者需要更多的信息来修复这个系统漏洞:

imgur.com/a/HdA6MR1

That as far as it loaded for last two days. No error message is coming up and F5 isn't doing anything.

2023年May19日 19:14 • GTSchemer • 游戏开发者需要更多的信息来修复这个系统漏洞:

@pflowerink what model phone? Do you know the web browser version? (like Chrome 103)

2023年May19日 19:26 • lefrom • 游戏开发者需要更多的信息来修复这个系统漏洞:

The game does not start for me and is in loading state. I didn't play at all. I haven't got my table number.
Th refresh F5 key does not solve the problem. I cannot do anyting
I use the BGA application and the problem is thesame with the browser chrome

2023年May19日 19:33 • GTSchemer • 游戏开发者需要更多的信息来修复这个系统漏洞:

@lefrom what model phone?

2023年May19日 19:34 • pflowerink • 游戏开发者需要更多的信息来修复这个系统漏洞:

Samsung galaxy s9, I use the app. So im not sure what browser it is opening up in. When I try to use a different browser it sends me to the app.

2023年May19日 19:36 • pflowerink • 游戏开发者需要更多的信息来修复这个系统漏洞:

I know the person im playing with and they are having no issues opening the game from there said hence why I was able to get the table number. I now have a time plenty as I can access the game.

2023年May19日 19:36 • GTSchemer • 漏洞已经被游戏开发者确认了:

Thanks. I am reporting info to the programmers.

2023年May19日 19:42 • pflowerink • 漏洞已经被游戏开发者确认了:

I have uninstalled the app and opened in Samsung Internet and I was able to access the game.

2023年May19日 19:47 • GTSchemer • 漏洞已经被游戏开发者确认了:

If anyone has this problem with Chrome in Windows, please report what version of Chrome so we can try to reproduce the problem.

2023年May20日 14:29 • lefrom • 漏洞已经被游戏开发者确认了:

@GTSchemer I don't play with my phone but with my PC.
But the problem does not appear with Microsoft edge and i could begin to play

2023年May20日 14:49 • docthib • 漏洞已经被游戏开发者确认了:

I do have this problem as well on PC.
Loading stuck on "opening game box" screen.
Chrome Version 113.0.5672.93
No javascript error in console, nor in network however there are some pending operations (see screenshot).
However it completely frozes the Chrome tab! (never seen this before)
I'm even not able to close it, no more click interaction possible :o
No problem when using Firefox.

Table: 370344454
Console screen + network screen: imgur.com/a/rwCFlZk

2023年May20日 17:33 • GTSchemer • 漏洞已经被游戏开发者确认了:

I think I have the same version of Chrome @docthib, very interesting.

You don't have any firewall or adblock in Chrome, do you?

2023年May20日 18:51 • docthib • 漏洞已经被游戏开发者确认了:

I do have AdBlock Plus, no firewall.
But even with ADP disabled, it's still does not work

2023年May20日 18:55 • GTSchemer • 漏洞已经被游戏开发者确认了:

Hmm, I wonder if something about AdBlock Plus is still hindering things even when disabled.

Ark Nova includes "sponsors" which might sound suspicious to an ad blocker.

2023年May20日 19:21 • GTSchemer • 漏洞已经被游戏开发者确认了:

UPDATE: A player reported a problem like this, and changing their language to English at boardgamearena.com/preferences?section=lang fixed it for them.

If this fixes it for everyone, it may be a localization issue. The team is investigating.

2023年May21日 04:58 • darknngel • 漏洞已经被游戏开发者确认了:

me Neither.....cant access my game it wont charge wont have access to it. im with chrome too.

2023年May21日 05:37 • GTSchemer • 漏洞已经被游戏开发者确认了:

@darknngel can you try changing your language to English temporarily as a workaround, using boardgamearena.com/preferences?section=lang

2023年May21日 15:13 • Darkman • 漏洞已经被游戏开发者确认了:

boardgamearena.com/2/arknova?table=375079277
I can't open the game since May 17th . I was using Chrome but this morning I tried with Edge and it worked.

2023年May21日 15:18 • GTSchemer • 漏洞已经被游戏开发者确认了:

@Darkman, as a workaround you can change your language to English described above, or use a non-Chrome browser. It is being investigated.

2023年May21日 15:20 • Darkman • 漏洞已经被游戏开发者确认了:

Nevermind the previous report, the game did not opened afterall... It opened as a visitor but when I loged in, it did not open.
Ouverture de la boite... then after a minute a popup opens: This page isn't responding.

I have several other games and I am able to play without any problem.
boardgamearena.com/2/arknova?table=375079277

2023年May21日 16:35 • GTSchemer • 漏洞已经被游戏开发者确认了:

@Darkman did you try changing your primary language to English at boardgamearena.com/preferences?section=lang

This is just a workaround. You can change back after testing.

2023年May22日 01:26 • Jessoya • 漏洞已经被游戏开发者确认了:

I switched to English and I still have the problem, (often with table 379031826). If this table is the next table to play, It doesn't load, but if I play all the other table, I manage to be able to go there after played the last one. But if it's the only one I have to play, I can't.

I am with chrome. I will try with another browser.

2023年May22日 01:36 • GTSchemer • 漏洞已经被游戏开发者确认了:

@Jessoya thank you, please let us know how it works with another browser.

This is an extremely unusual bug. Even slight changes to card text is making Chrome freeze or not freeze, and are currently don't know why. It may even be an issue with Chrome itself.

2023年May22日 02:02 • Jessoya • 漏洞已经被游戏开发者确认了:

@GTSchemer Didn't work on Edge on PC, but it work on the app on my Android phone.

2023年May22日 02:10 • GTSchemer • 漏洞已经被游戏开发者确认了:

@Jessoya thanks. I wonder if Firefox would work, if you or your opponent have it installed.

2023年May22日 02:38 • Jessoya • 漏洞已经被游戏开发者确认了:

@GTSchemer I download et try with Firefox and it's working, if it's help

2023年May22日 03:25 • GTSchemer • 漏洞已经被游戏开发者确认了:

Edge and Chrome are based on the same engine. Firefox is not, so that is good data.

2023年May22日 04:23 • Callihan • 漏洞已经被游戏开发者确认了:

I'm having the same problem with Chrome and Edge. Seems to work in Firefox. Table 378234591
Tried the language change, clearing all cache and cookies, and incognito mode. Adbock is disabled.
2 friends in the game and they aren't having any issues. I know 1 of them is using an Ipad.

2023年May22日 05:43 • GumbyProf • 漏洞已经被游戏开发者确认了:

We're having the same problem in:
boardgamearena.com/2/arknova?table=377709478

One thing I see is that the Game Progression is marked to 100%, so maybe it thinks we're at the end of the game (I don't think we actually are).

2023年May22日 09:41 • vre • 漏洞已经被游戏开发者确认了:

Same issue with our table.

i.imgur.com/n55p7Jq.png

The particularity - not sure it matters - is that the game was started in Alpha phase:
boardgamearena.com/2/arknova?table=377685681

2023年May22日 11:33 • Nasher1976 • 漏洞已经被游戏开发者确认了:

Same issue - boardgamearena.com/9/arknova?table=379463931

2023年May22日 12:22 • Nasher1976 • 漏洞已经被游戏开发者确认了:

I can now get back into my game - please check your games and report back

2023年May22日 12:24 • Tisaac • 漏洞已修复:

We found the source of the issue, but we have no idea why it's breaking Chrome.
The issue is with the translation of Hypnosis description.
We changed the description so all the tables should be fixed but we should wait until tomorrow to see if new translation of this new description will make the game broken or not.

2023年May22日 22:53 • GTSchemer • 漏洞已修复:

After further research, we have deployed a more robust fix which should prevent the issue affecting Chrome and Edge.

If you changed your language to English, you can try changing it back now.

2025年Feb28日 06:43 • fredz_spirre • 漏洞已修复:

Same for me an Ark Nova game in progress does not load. Another game my friend whose turn it is can't enter game.

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按 F5 是否解决了这个问题？
问题是否发生了好几次？还是每次都发生？还是时好时坏？
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#88835: "Game not opening for me "

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