#167056: "Game hangs on different actions"
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| # | Status | Votes | Game | Type | Title | Last update |
|---|
细节描述
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• 如果有的话，请将你在屏幕上所看到的错误信息粘贴出来.
Recently, starting from the 22nd or 23rd of April, my friend and I noticed that in different games (Flowers, in this example, but we faced this issue in different games) any action might freeze for dozens of seconds.
Initially, we thought that maybe this issue is connected with the BGA stability itself and gave a few days for it to be resolved. Nonetheless, the issue is still there.
We require to refresh the page in order to:
-to be redirected to the newly created board after game start
-to update the board situation after any move -
• 请说明你当时想做什么，你做了什么，然后发生了什么
• 您正使用哪一款浏览器呢？
Google Chrome v135
-
• 请以英文复制／粘贴显示文字而非你的语言。 如果你有这个系统漏洞发生时的屏幕截图(画质不要太差)，你可以使用Imgur.com来把它上传到网络，然后将链接复制/粘贴到这里来。
Recently, starting from the 22nd or 23rd of April, my friend and I noticed that in different games (Flowers, in this example, but we faced this issue in different games) any action might freeze for dozens of seconds.
Initially, we thought that maybe this issue is connected with the BGA stability itself and gave a few days for it to be resolved. Nonetheless, the issue is still there.
We require to refresh the page in order to:
-to be redirected to the newly created board after game start
-to update the board situation after any move -
• 这段文本在翻译系统中吗？如果存在，它被翻译是否已超过二十四小时？
• 您正使用哪一款浏览器呢？
Google Chrome v135
-
• 请简明而精确地解释您的建议，以便让人明白您想表达的意思。
Recently, starting from the 22nd or 23rd of April, my friend and I noticed that in different games (Flowers, in this example, but we faced this issue in different games) any action might freeze for dozens of seconds.
Initially, we thought that maybe this issue is connected with the BGA stability itself and gave a few days for it to be resolved. Nonetheless, the issue is still there.
We require to refresh the page in order to:
-to be redirected to the newly created board after game start
-to update the board situation after any move • 您正使用哪一款浏览器呢？
Google Chrome v135
-
• 当你被封锁的时候，屏幕上出现了些什么呢？(空白的屏幕？部分游戏平台画面？错误的信息？)
Recently, starting from the 22nd or 23rd of April, my friend and I noticed that in different games (Flowers, in this example, but we faced this issue in different games) any action might freeze for dozens of seconds.
Initially, we thought that maybe this issue is connected with the BGA stability itself and gave a few days for it to be resolved. Nonetheless, the issue is still there.
We require to refresh the page in order to:
-to be redirected to the newly created board after game start
-to update the board situation after any move • 您正使用哪一款浏览器呢？
Google Chrome v135
-
• 哪个规则没有被BGA的设计小组写进游戏里？
Recently, starting from the 22nd or 23rd of April, my friend and I noticed that in different games (Flowers, in this example, but we faced this issue in different games) any action might freeze for dozens of seconds.
Initially, we thought that maybe this issue is connected with the BGA stability itself and gave a few days for it to be resolved. Nonetheless, the issue is still there.
We require to refresh the page in order to:
-to be redirected to the newly created board after game start
-to update the board situation after any move -
• 在游戏回放中，是否有不符合游戏规则的地方？如果有的话，请问是在哪一步呢？
• 您正使用哪一款浏览器呢？
Google Chrome v135
-
• 你当时是想做哪个游戏行动？
Recently, starting from the 22nd or 23rd of April, my friend and I noticed that in different games (Flowers, in this example, but we faced this issue in different games) any action might freeze for dozens of seconds.
Initially, we thought that maybe this issue is connected with the BGA stability itself and gave a few days for it to be resolved. Nonetheless, the issue is still there.
We require to refresh the page in order to:
-to be redirected to the newly created board after game start
-to update the board situation after any move -
• 你在想做什么的时候，触发了这个游戏选项？
-
• 当你想这么做时，发生了什么事(错误信息，游戏状态信息，......)？
• 您正使用哪一款浏览器呢？
Google Chrome v135
-
• 请问这个问题发生在游戏的哪个阶段(当前的游戏说明是什么)？
Recently, starting from the 22nd or 23rd of April, my friend and I noticed that in different games (Flowers, in this example, but we faced this issue in different games) any action might freeze for dozens of seconds.
Initially, we thought that maybe this issue is connected with the BGA stability itself and gave a few days for it to be resolved. Nonetheless, the issue is still there.
We require to refresh the page in order to:
-to be redirected to the newly created board after game start
-to update the board situation after any move -
• 当你想进行一个游戏行动时，发生了什么事(错误信息，游戏状态信息，......)？
• 您正使用哪一款浏览器呢？
Google Chrome v135
-
• 请描述一下显示画面上面的问题。 如果你有这个系统漏洞发生时的屏幕截图(画质不要太差)，你可以使用Imgur.com来把它上传到网络，然后将链接复制/粘贴到这里来。
Recently, starting from the 22nd or 23rd of April, my friend and I noticed that in different games (Flowers, in this example, but we faced this issue in different games) any action might freeze for dozens of seconds.
Initially, we thought that maybe this issue is connected with the BGA stability itself and gave a few days for it to be resolved. Nonetheless, the issue is still there.
We require to refresh the page in order to:
-to be redirected to the newly created board after game start
-to update the board situation after any move • 您正使用哪一款浏览器呢？
Google Chrome v135
-
• 请以英文复制／粘贴显示文字而非你的语言。 如果你有这个系统漏洞发生时的屏幕截图(画质不要太差)，你可以使用Imgur.com来把它上传到网络，然后将链接复制/粘贴到这里来。
Recently, starting from the 22nd or 23rd of April, my friend and I noticed that in different games (Flowers, in this example, but we faced this issue in different games) any action might freeze for dozens of seconds.
Initially, we thought that maybe this issue is connected with the BGA stability itself and gave a few days for it to be resolved. Nonetheless, the issue is still there.
We require to refresh the page in order to:
-to be redirected to the newly created board after game start
-to update the board situation after any move -
• 这段文本在翻译系统中吗？如果存在，它被翻译是否已超过二十四小时？
• 您正使用哪一款浏览器呢？
Google Chrome v135
-
• 请简明而精确地解释您的建议，以便让人明白您想表达的意思。
Recently, starting from the 22nd or 23rd of April, my friend and I noticed that in different games (Flowers, in this example, but we faced this issue in different games) any action might freeze for dozens of seconds.
Initially, we thought that maybe this issue is connected with the BGA stability itself and gave a few days for it to be resolved. Nonetheless, the issue is still there.
We require to refresh the page in order to:
-to be redirected to the newly created board after game start
-to update the board situation after any move • 您正使用哪一款浏览器呢？
Google Chrome v135
案件历史
1) Start of the game triggers 3 seconds readiness time but after that game does not start, page is not redirected to the newly created board.
2) After F5, I am redirected to the board, but upon moving any tile, I am stuck with the message 'Move recorded, waiting for update'.
3) In the Network tab of developer tools of the browser, I can see that the communication is based on the websockets. When I am facing this issue, usually the communication looks like this:
-successful push (for instance, at 14:33:22)
-multiple attempts to establish a new websocket connection failed with a message 'Few websockets with 'WebSocket is closed before the connection is established.''
-Finally reconnected, the turn is successfully finished (for instance, at 14:34:28)
If required, HAR file can be provided to your dev team for analysis.
As you can see, it takes more than a minute to complete the turn, which ruins the overall experience. F5 helps to refresh the feed, yet I would expect that the board situation has to be updated automatically without any manual actions.
Note that this issue is intermittent - sometime it start working almost without any network glitches, but the majority of the time in the last few days such problems are regular.
The same story is for my friend who is based in a different city who started to face the same issue recently.
Note that we are both now in Russia.
As a WA, I use a VPN to connect via Armenia, and there the situation is much better, the issue reappears rarely.
增加一些新内容到这篇报告
- 其他的游戏桌 ID / 移动 ID
- 按 F5 是否解决了这个问题？
- 问题是否发生了好几次？还是每次都发生？还是时好时坏？
- 如果你有这个系统漏洞发生时的屏幕截图(画质不要太差)，你可以使用Imgur.com来把它上传到网络，然后将链接复制/粘贴到这里来。
