#100989: "E-mail notification not working"
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| # | Status | Votes | Game | Type | Title | Last update |
|---|
细节描述
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• 如果有的话，请将你在屏幕上所看到的错误信息粘贴出来.
I didn't recieve any, I'm just missing the e-mail notifications.
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• 请说明你当时想做什么，你做了什么，然后发生了什么
I didn't change anything in my notification settings, but I still stopped recieving e-mail notifications when it's my turn at a table. Occasionally I recieve one, but most of the time I check the site only to see it's my turn at several tables.
• 您正使用哪一款浏览器呢？
Google Chrome v117
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• 请以英文复制／粘贴显示文字而非你的语言。 如果你有这个系统漏洞发生时的屏幕截图(画质不要太差)，你可以使用Imgur.com来把它上传到网络，然后将链接复制/粘贴到这里来。
I didn't recieve any, I'm just missing the e-mail notifications.
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• 这段文本在翻译系统中吗？如果存在，它被翻译是否已超过二十四小时？
I didn't change anything in my notification settings, but I still stopped recieving e-mail notifications when it's my turn at a table. Occasionally I recieve one, but most of the time I check the site only to see it's my turn at several tables.
• 您正使用哪一款浏览器呢？
Google Chrome v117
-
• 请简明而精确地解释您的建议，以便让人明白您想表达的意思。
I didn't recieve any, I'm just missing the e-mail notifications.
• 您正使用哪一款浏览器呢？
Google Chrome v117
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• 当你被封锁的时候，屏幕上出现了些什么呢？(空白的屏幕？部分游戏平台画面？错误的信息？)
I didn't recieve any, I'm just missing the e-mail notifications.
• 您正使用哪一款浏览器呢？
Google Chrome v117
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• 哪个规则没有被BGA的设计小组写进游戏里？
I didn't recieve any, I'm just missing the e-mail notifications.
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• 在游戏回放中，是否有不符合游戏规则的地方？如果有的话，请问是在哪一步呢？
I didn't change anything in my notification settings, but I still stopped recieving e-mail notifications when it's my turn at a table. Occasionally I recieve one, but most of the time I check the site only to see it's my turn at several tables.
• 您正使用哪一款浏览器呢？
Google Chrome v117
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• 你当时是想做哪个游戏行动？
I didn't recieve any, I'm just missing the e-mail notifications.
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• 你在想做什么的时候，触发了这个游戏选项？
I didn't change anything in my notification settings, but I still stopped recieving e-mail notifications when it's my turn at a table. Occasionally I recieve one, but most of the time I check the site only to see it's my turn at several tables.
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• 当你想这么做时，发生了什么事(错误信息，游戏状态信息，......)？
• 您正使用哪一款浏览器呢？
Google Chrome v117
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• 请问这个问题发生在游戏的哪个阶段(当前的游戏说明是什么)？
I didn't recieve any, I'm just missing the e-mail notifications.
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• 当你想进行一个游戏行动时，发生了什么事(错误信息，游戏状态信息，......)？
I didn't change anything in my notification settings, but I still stopped recieving e-mail notifications when it's my turn at a table. Occasionally I recieve one, but most of the time I check the site only to see it's my turn at several tables.
• 您正使用哪一款浏览器呢？
Google Chrome v117
-
• 请描述一下显示画面上面的问题。 如果你有这个系统漏洞发生时的屏幕截图(画质不要太差)，你可以使用Imgur.com来把它上传到网络，然后将链接复制/粘贴到这里来。
I didn't recieve any, I'm just missing the e-mail notifications.
• 您正使用哪一款浏览器呢？
Google Chrome v117
-
• 请以英文复制／粘贴显示文字而非你的语言。 如果你有这个系统漏洞发生时的屏幕截图(画质不要太差)，你可以使用Imgur.com来把它上传到网络，然后将链接复制/粘贴到这里来。
I didn't recieve any, I'm just missing the e-mail notifications.
-
• 这段文本在翻译系统中吗？如果存在，它被翻译是否已超过二十四小时？
I didn't change anything in my notification settings, but I still stopped recieving e-mail notifications when it's my turn at a table. Occasionally I recieve one, but most of the time I check the site only to see it's my turn at several tables.
• 您正使用哪一款浏览器呢？
Google Chrome v117
-
• 请简明而精确地解释您的建议，以便让人明白您想表达的意思。
I didn't recieve any, I'm just missing the e-mail notifications.
• 您正使用哪一款浏览器呢？
Google Chrome v117
案件历史
I have been to the settings, modified one settings and saved, but that does not change.
I did get the automatic renewal notice for my subscription in mid-October, but I haven't received anything since then.
As the op states, it is inconsistent in its reliability and as a paying premium user that's a bit disappointing.
We have checked spam. The messages either do not get sent or are undelivered. We all use Gmail if that helps.
The notifications I do receive all pass SPF and DKIM so unlikely that's the issue.
I noticed emails come from a 4 year old release of PHPMailer (5.2.28) so that might be worth looking at.
Depending on your logging you could audit your system for players that took a turn after the interval at which they should be sent a notification, but no notification is logged?
I'll hazard a guess that it's an overburdened system that can't keep up with the number of email jobs and to avoid an ever increasing queue, jobs are dropped if the user takes their turn before the job is actioned.
Happy to provide any information that can help.
增加一些新内容到这篇报告
- 其他的游戏桌 ID / 移动 ID
- 按 F5 是否解决了这个问题？
- 问题是否发生了好几次？还是每次都发生？还是时好时坏？
- 如果你有这个系统漏洞发生时的屏幕截图(画质不要太差)，你可以使用Imgur.com来把它上传到网络，然后将链接复制/粘贴到这里来。
